Loyal customers are the foundation of almost any successful business. You need that core of people you can rely on to come back over and over, who will support you in good times and bad times. This is especially true for independent retailers.
Consumers are becoming less tolerant of cards. Within a few years, cards of all sorts – payment cards, membership cards and yes, loyalty cards – they’ll all be obsolete. Everything will be done on mobile phones. It’s the one thing that everybody carries with them nowadays.
Take a look at the numbers…