25 Jun
5 things that will make your coffee shop stand out
Follow my blog with Bloglovin We are huge fans of independent cafés, and are on an unofficial mission to try them all! This is an extreme but enjoyable task, but we happily overindulge on caffeine and sweet treats to continue this
20 Jun
Let’s Talk About the Sandwich
The Great British Sandwich We all know them, those oddly uniformly looking triangular pieces of bread with some indistinguishable filling and – if you’re lucky – a few green bits (1 of your 5 a day!). Every shop has them,
12 Jun
A Dying Breed: Bustling High Streets
Back in the day, the high street was the place to go. It was a place for specialist shops with knowledgeable staff, and anyone looking for quality products went there to do their shopping. This was before the digital age,
04 Jun
Smart is Successful
Smart: Focusing on customer retention rather than customer acquisition. The well known Pareto principle (e.g. the Gartner Group) states that 20% of your customers drives as much as 80% of total revenue. Stupid: Chasing the bargain-hunters. Customers who came to your shop
29 May
Attract and Keep Customers
We all know that getting customers is difficult, and that keeping them is an even bigger challenge. But there are a few things that help – and in our day and age we can put them into two categories, physical and