Case Study
Bosa Donuts
Digital Loyalty program
0
Years
Loyalty Members
2000
Increase in Avg Spend
0
%
Company background:
There is a reason that donuts are as popular as they are. At BoSa Donuts you will find no fuss but simply the best sweet treat.
BoSa Donuts Ocotillo are operating with a 24/7 service so you can enjoy your fresh donut whenever and wherever you are. Without reinventing the wheel, BoSa Donuts is proud to carry on the sweet legacy with offering some special treats for breakfast and lunch.
BoSa Donuts Ocotillo are operating with a 24/7 service so you can enjoy your fresh donut whenever and wherever you are. Without reinventing the wheel, BoSa Donuts is proud to carry on the sweet legacy with offering some special treats for breakfast and lunch.
Business challenges:
• Surrounded by competition such as smaller fast-food shops and big franchises
• Maintain fast-paced ordering
• Maintain fast-paced ordering
Goals:
• Set themselves apart from competing stores in close proximity
• Customer retention and acquisition
• Cross-selling various menu items
• Customer retention and acquisition
• Cross-selling various menu items
Leveraging the Loyalzoo software:
BoSa Donuts use Handsfree Marketing messages with automated promotions delighting new, VIP and Slipping away customers.
They offer tiered rewards with increasing value to drive customer average spend.
They offer tiered rewards with increasing value to drive customer average spend.
Real results:
Loyalzoo has been used by BoSa Donuts for 3 years and they have signed up 2292 customers so far, boosting customer retention.
Their average customer spend has increased by 19.8% and is rising consistently.
Their average customer spend has increased by 19.8% and is rising consistently.
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