Loyalty
Turn customers into regulars and transactions into relationships
Loyalty rewards
Your Loyalty, Your Way
Choose the right mix of rewards to increase purchase frequency, basket size and customer retention.
Cash Discounts
âšCustomers love a straightforward discount - and you benefit from bringing them back into store to redeem it.
Discount Coupons
Apply targeted discounts to the entire basket or specific items. Useful for driving customer spend in specific categories.
Free Items
âšControl cost by giving higher-margin items or services as rewards.
Customers close to unlocking a loyalty reward will spend 39% more than usual
Loyalty program types
Build a loyalty program as unique as your business
Our team of experts will help you fine-tune it and track real-world results
Punch Card Loyalty
Give customers a stamp for each visit or for each purchase of a specific item – or category. Offer one or multiple stamp cards with different rewards and different stamp targets to shape customer behaviour and keep them coming back into store.
Points Loyalty
Create a more flexible reward program by giving points for money spent. Set up tiered rewards with different point targets to encourage customer spend.
Lucky Draw
Add a bit of spice to everyday purchases by picking random winners. The reward is printed on the receipt after a lucky transaction. Set the frequency, value and type of reward, and watch as you brighten the day of random customers.
Loyalzoo increases revenue by 14% on average
What, where, when
How it all works
Customer Loyalty Sign-up
Via phone number or email
Customers can give their details to the teller or quickly type them in on a customer facing screen.
Self-sign-up
Display a QR code link to your loyalty program in store so customers can sign up in seconds on their phone.
Import existing customers
When you sign up for Loyalzoo.
Giving loyalty points
Via payment linking
Automatically identify and reward customers via their payment card. Completely frictionless: just pay, walk away, get rewarded.
Via their digital loyalty card
Customers can scan their digital loyalty card in store from their Apple/Google Wallet, your personalised loyalty microsite or the Loyalzoo app.
Via phone number or email
Tellers can quickly look up customers with any of their details (name, email, phone number), or customers can check themselves in when theyâre in store.
After a transaction
When a transaction is not associated to a loyalty member, a special QR code is printed on the receipt. Customers can scan this to claim their points and/or sign up to your loyalty programme.
After identification
After a customer has identified themselves using any of the methods above, they can ask to redeem their rewards.
Self-redeem
Customers can also choose to redeem a reward by directly scanning its QR code at the till. This will automatically associate them with the transaction and âburnâ the reward.
Redeeming loyalty rewards
Points updates via SMS, email and notifications
After every transaction, your customers receive a message with their new points balance. This keeps them engaged with your store as they progress towards a reward.
Handsfree and hands-on marketing
You can send automated or manual messages to different customer groups using our marketing toolkit.
Staying in touch
Staying in touch
Fully branded
Make it yours
Put your brand inside your customersâ pockets with your very own digital loyalty card. Your brand is brought to life in SMS notifications, in-app and at customer check-in screens.
integrated and stand-alone
Runs on your ePOS, or not
Fully integrated with major ePOS systems – no extra hardware needed. Alternatively, run loyalty separately from your till, on any device.
Dashboards
Understand customer behaviour and track the ROI of loyalty with clear, no-nonsense dashboards and weekly reports.
In-store and online
Reward customers however they shop with you. Works with all top e-commerce platforms.
Multi-location
Identify and reward customers across all your locations. From single shop to sprawling chain, your loyalty program grows with you.
Here for you
Need some help getting started with loyalty?
Weâve helped over 6000 merchants run successful loyalty programs. Weâre more than happy to share the knowledge and help you get started.
Forget phone trees.
Real support from real people who care
United Kingdom
+44 (0)20 3389 9362
USA
+1 (347) 674 0953
Weâve written down everything we learned for easy access - Read our articles
Find out how others use Loyalzoo to grow their business - Check out our success stories
frequently given answers
Still have questions?
Loyalzoo supports loyalty points-based or stamp-based programs. Points can be given based on the order value and stamps can be category or item specific. Loyalzoo also supports prime-style loyalty programs, where customers pay a recurring fee to enjoy special benefits! Set up your own memberships and subscriptions and generate guaranteed recurring revenue. |
The Loyalzoo software runs on all computers, tablets or smartphones and most touchscreen tills/EPOS terminals. You will also need a stable internet connection. We recommend using broadband/WiFi, although a stable 3G connection will work too. |
A Loyalzoo subscription:
A platform supporting flexible options to implement the program that best suits your business
No app download needed! Works for all your customers, whether they have a smartphone or not.
Lets you and your staff welcome customers by name, and offer a better customer experience
Gives you access to monitoring the performance of your loyalty program from your own merchant dashboard
Allows you to send special promotions via SMS, email or push notification
Requires no contract and no commitment, you can cancel at any time!
Your customer list belongs to you. You can always download it, and access it via your admin area as long as you have an active merchant account with Loyalzoo. Customer details, such as their name, photo and contacts, are also yours to use, but are shared with other merchants who transact with the same customer. However the transactional data and points between you and your customers are yours only. No data is fed into other third-party systems without your consent. |
It depends on your business. For example, a restaurant can run a wine club with a monthly subscription, a hair salon can offer unlimited hair cuts for a fixed monthly fee, a retailer can offer free delivery for a monthly or annual fee, a cafeteria could offer 50% off every time for a weekly subscription, and a car wash can offer unlimited washes for a monthly fee.
Subscription programs change consumer behaviour to make sure your business is the default choice when customers purchase. Subscription services suit any business model.
By default, recurring payments will be processed by Stripe.
If you would like to use a different payment processor, please get in touch.
We charge no setup fees, and our monthly price includes everything. UK VAT (value added tax) is charged on top of our prices only for UK customers.
Any processing fees for recurring payments will come from your payment processor.
