Case Study
Grove Park Deli
Digital Loyalty program
0
Years
Active Frequent Shoppers
390
Purchased Items on Avg Visit
0
Company background:
A small but perfectly formed Deli, specializing in fresh, home-cooked food and bespoke catering for both private and corporate customers.
Grove Park Deli. has been creating and presenting delicious food for over 20 yearsJapanese food, fast and fresh.
Grove Park Deli. has been creating and presenting delicious food for over 20 yearsJapanese food, fast and fresh.
Business challenges:
Grove Park Deli. is located in an area away from the highstreet so footfall can be slower at times and new customers can be harder to acquire
Goals:
- Nurture VIP customers so there is less need for acquiring new customers
- Increase catering services so they are less reliant on footfall
Leveraging the Loyalzoo software:
Grove Park Deli provides extra rewards to their VIPs by automatically sending special offers on their catering services
Small shop, consistent results:
Grove Park Deli’s loyalty program provides stability and predictability from their customers.
4 years on from starting Loyalzoo, Grove Park Deli have an active loyal customer base of almost 400 shoppers who shop frequently at their store and averaging a purchase of 2 items each visit.
4 years on from starting Loyalzoo, Grove Park Deli have an active loyal customer base of almost 400 shoppers who shop frequently at their store and averaging a purchase of 2 items each visit.
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