27 Jan
Our Customers Have Spoken – The Shrink Tank
January’s all about being healthy, getting fit and sharing the New Year love. We are definitely feeling all of those things from The Shrink Tank. Find out why here…
20 Nov
How To Gain a Customer – The Friction Game
Customer behaviour is changing – as customers and as consumers we are developing rapidly. The way we choose where to spend our money is changing, and this means our requirements to retailers are changing, too. It is no longer enough
02 Oct
Rethink Your Rewards
Almost any business in any sector can run a loyalty program and elaborate on repeat business. The benefits and rewards from focusing on your existing customers as opposed to only focusing on gaining new business are many – and it’s
24 Jul
Should You be Collecting Big Data?
Big data is one of those buzzwords that has gained traction over the last few years. The big brands and chains are all talking about it. So what is it?