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For Retailers

Meet Your New Customers – the Millenials

March 20, 2015 admin Comments Off on Meet Your New Customers – the Millenials

We often hear how millennials (people aged between 18 and 34) are less loyal customers than the older generations in the golden days, ie. pre apps and mainstream internet. And with millenials set to take over the workforce and big parts of the spend-force in the next 5 years, it may sound scary. But is it true?

For Retailers

An app a day…Keeps the customer away?

March 13, 2015 admin Comments Off on An app a day…Keeps the customer away?

Thinking about investing in a custom branded app for your business? Read this first. Brands and businesses are releasing their own apps every second of every day. But there is little proof that it makes an enormous difference in increasing customers’ loyalty. New stats from TNS and Ampersand Mobile, suggest that users in fact see […]

For Consumers, For Retailers

9 Annoying Customer Habits

February 13, 2015 admin Comments Off on 9 Annoying Customer Habits

Between us, the team here at Loyalzoo has decades of experience working in retail; we have had our fair share of dealing with irritating, funny, weird, happy, patient, impatient, grumpy or simply wonderful customers. I, Sol that is, recently overheard the shop assistant in the local supermarket; ‘Customers are a strange breed..’ and as funny as the statement is, it […]

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